Track my Order

Dear Customer,

Thank you very much for your order from Insulated-Kingdom®.

Here are the 3 steps to follow to track the progress of your order.

Reminder: The preparation and shipping time is estimated between 24-72 hours, and the delivery time is estimated at 4 business days.

Step 1: Your order is being prepared.

We have received your order. Our teams are carefully packing your items and preparing the shipping label. This step takes approximately 24-72 hours. 

Insulated Kingdom warehouse

Step 2: Your order has been shipped.

Your order is on its way! 🎉

Congratulations, your order has been successfully shipped! Within the next 48 hours, you will receive a shipping confirmation email that will include your tracking number.

We encourage you to keep this email safe, as your tracking number is the key to tracking your parcel’s journey to your door. Our goal is to provide transparency and peace of mind throughout the delivery process.

Step 3: Track your parcel via our partner site.

To track your parcel, visit our partner site by clicking here.

parcel tracking site

⚠️Please read carefully:

If you have NOT received your tracking number:

  • Note: 2 automatic emails are sent to you after your order.
    • The order confirmation email (sent immediately after ordering)
    • The shipping confirmation email (sent as soon as the parcel is shipped).
  • If you have not received either of these two emails, please check your spam/junk mail folder, and verify the email address you used to place the order (Sometimes there is a mistake in it).
  • If you have received the order confirmation email but not the shipping confirmation email despite a delay of more than 48 hours, please be patient... It is a slight delay on our part for which we apologize. We are doing our best to ship it as soon as possible.

Sincerely, The Insulated Kingdom Team