Legal Notice

Definitions

Customer: Any professional or natural person capable within the meaning of Articles 1123 and following of the Civil Code, or legal entity, who visits the Site subject to these general conditions.

Services and Features: Insulated-Kingdom.co.uk provides its Customers with:

Content: All the elements constituting the information present on the Site, including texts, images, and videos.

Customer Information: Hereinafter referred to as "Information" which corresponds to all personal data that may be held by Insulated-Kingdom.co.uk for the management of your account, customer relationship management, and for analytical and statistical purposes.

User: Internet user connecting, using the aforementioned site.

Personal Information: "Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom they apply" (Article 4 of Law No. 78-17 of January 6, 1978).

The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Presentation of the Website

Under Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, it is specified to users of the website Insulated-Kingdom.co.uk the identity of the various parties involved in its implementation and monitoring:

Owner: Insulated Expert Ltd – 128 City Road EC1V 2NX London, United Kingdom. - Company registration number: 15654493
Publication Manager: Ouhmidou Omar – contact@insulated-kingdom.co.uk
The publication manager is a natural or legal person.
Webmaster: Ouhmidou Omar – contact@insulated-kingdom.co.uk
Host: Shopify – Legal Department, 151 O'Connor Street, Ground Floor, K2P 2L8, Ottawa, Canada. 613-241-2828
Data Protection Officer: Ouhmidou Omar – contact@insulated-kingdom.co.uk

2. General conditions of use of the site and the services offered

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer may not in any way reuse, transfer, or exploit for their own account all or part of the elements or works of the Site.

The use of the site Insulated-Kingdom.co.uk implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site Insulated-Kingdom.co.uk are therefore invited to consult them regularly.

This website is normally accessible to users at all times. An interruption for technical maintenance may be decided by Insulated-Kingdom.co.uk, who will then endeavor to communicate to users beforehand the dates and times of the intervention. The website Insulated-Kingdom.co.uk is updated regularly by Insulated-Kingdom.co.uk responsible. In the same way, the legal notices can be modified at any time: they impose themselves nevertheless to the user who is invited to refer to them as often as possible in order to take note of them.

3. Description of services provided

The website Insulated-Kingdom.co.uk aims to provide information concerning all the activities of the company. Insulated-Kingdom.co.uk strives to provide on the site Insulated-Kingdom.co.uk information as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in the update, whether by its own doing or by the third-party partners who provide this information.

All the information indicated on the site Insulated-Kingdom.co.uk is given as an indication, and is likely to evolve. Furthermore, the information on the site Insulated-Kingdom.co.uk is not exhaustive. They are given subject to modifications having been made since their online publication.

4. Contractual limitations on technical data

The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, not containing viruses and with a latest-generation updated browser. The site Insulated-Kingdom.co.uk is hosted by a provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 Hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, improvement of its infrastructures, failure of its infrastructures, or if the Services generate traffic deemed abnormal.

Insulated-Kingdom.co.uk and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines, or computer and telephony equipment linked in particular to the congestion of the network preventing access to the server.

5. Intellectual property and counterfeiting

Insulated-Kingdom.co.uk is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of: Insulated-Kingdom.co.uk.

Any unauthorized use of the site or any of the elements it contains will be considered as constitutive of counterfeiting and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability

Insulated-Kingdom.co.uk acts as the publisher of the site. Insulated-Kingdom.co.uk is responsible for the quality and accuracy of the Content it publishes.

Insulated-Kingdom.co.uk cannot be held responsible for direct and indirect damage caused to the user's equipment, when accessing the Insulated-Kingdom.co.uk website, and resulting either from the use of equipment not meeting the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

Insulated-Kingdom.co.uk cannot also be held responsible for indirect damages (such as for example a loss of market or loss of a chance) resulting from the use of the site Insulated-Kingdom.co.uk. Interactive spaces (possibility to ask questions in the contact space) are available to users. Insulated-Kingdom.co.uk reserves the right to delete, without prior notice, any content posted in this space that would contravene the applicable legislation in the United Kingdom, in particular the provisions relating to data protection. Where applicable, Insulated-Kingdom.co.uk also reserves the right to question the user's civil and/or criminal liability, particularly in the case of messages of a racist, offensive, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).

7. Management of personal data

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014, for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Responsible for the collection of personal data

For the Personal Data collected as part of the creation of the User's personal account and their navigation on the Site, the person responsible for processing Personal Data is: Insulated Expert Ltd. Insulated-Kingdom.co.uk is represented by Ouhmidou Omar, its legal representative.

As the person responsible for processing the data it collects, Insulated-Kingdom.co.uk undertakes to comply with the framework of the legal provisions in force. It is up to the Customer in particular to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consent, with complete information on the processing of their personal data and to maintain a register of processing in line with reality. Whenever Insulated-Kingdom.co.uk processes Personal Data, Insulated-Kingdom.co.uk takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which Insulated-Kingdom.co.uk processes them.

7.2 Purpose of the data collected

Insulated-Kingdom.co.uk is likely to process all or part of the data:

  • to allow navigation on the Site and the management and traceability of the services and services ordered by the user: data of connection and use of the Site, invoicing, order history, etc.
  • to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for navigation, IP address, password (hashed)
  • to improve navigation on the Site: connection and usage data
  • to conduct optional satisfaction surveys on Insulated-Kingdom.co.uk: email address
  • to carry out communication campaigns (sms, mail): phone number, email address

Insulated-Kingdom.co.uk does not market your personal data which are therefore only used out of necessity or for statistical and analytical purposes.

7.3 Right of access, rectification, and opposition

In accordance with the European regulations in force, Users of Insulated-Kingdom.co.uk have the following rights:

  • right of access (Article 15 GDPR) and rectification (Article 16 GDPR), update, completeness of Users' data right of blocking or erasure of Users' personal data (Article 17 of the GDPR), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication, or storage is prohibited
  • right to withdraw consent at any time (Article 13-2c GDPR)
  • right to limit the processing of Users' data (Article 18 GDPR)
  • right of opposition to the processing of Users' data (Article 21 GDPR)
  • right to the portability of the data that Users have provided, when these data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
  • right to define the fate of Users' data after their death and to choose to whom Insulated-Kingdom.co.uk should communicate (or not) their data to a third party that they have previously designated

As soon as Insulated-Kingdom.co.uk becomes aware of the death of a User and in the absence of instructions from them, Insulated-Kingdom.co.uk undertakes to destroy their data, unless their retention is necessary for probative purposes or to meet a legal obligation.

If the User wishes to know how Insulated-Kingdom.co.uk uses their Personal Data, ask to rectify them or oppose their processing, the User can contact Insulated-Kingdom.co.uk in writing at the following address:

Insulated Expert Ltd – DPO, Ouhmidou Omar
128 City Road EC1V 2NX London.

In this case, the User must indicate the Personal Data that they would like Insulated-Kingdom.co.uk to correct, update, or delete, by identifying themselves precisely with a copy of an identity document (ID card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on Insulated-Kingdom.co.uk by law, in particular with regard to the retention or archiving of documents. Finally, Users of Insulated-Kingdom.co.uk can file a complaint with the supervisory authorities, and in particular with the ICO (https://ico.org.uk/make-a-complaint/).

7.4 Non-communication of personal data

Insulated-Kingdom.co.uk refrains from processing, hosting, or transferring the Information collected on its Customers to a country located outside the European Union or recognized as "non-adequate" by the European Commission without informing the customer in advance. For all that, Insulated-Kingdom.co.uk remains free from the choice of its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

Insulated-Kingdom.co.uk undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of Customer Information is brought to the attention of Insulated-Kingdom.co.uk, the latter must inform the Customer as soon as possible and communicate the corrective measures taken. Furthermore, Insulated-Kingdom.co.uk does not collect any "sensitive data".

The User's Personal Data may be processed by subsidiaries of Insulated-Kingdom.co.uk and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes recalled above, the main people likely to have access to the data of Insulated-Kingdom.co.uk Users are mainly our customer service agents.

8. Incident notification

Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of any security issues affecting their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the site Insulated-Kingdom.co.uk is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the assumption of the buyout of Insulated-Kingdom.co.uk and its rights would allow the transmission of said information to the potential purchaser who would in turn be bound by the same obligation of conservation and modification of the data vis-à-vis the user of the site Insulated-Kingdom.co.uk.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, Insulated-Kingdom.co.uk uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, Insulated-Kingdom.co.uk takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hypertext links, "cookies" and internet tags

The site Insulated-Kingdom.co.uk contains a number of hypertext links to other sites, set up with the authorization of Insulated-Kingdom.co.uk. However, Insulated-Kingdom.co.uk does not have the possibility to check the content of the sites thus visited, and will therefore assume no responsibility for this fact.

Unless you decide to disable cookies, you agree that the site can use them. You can at any time disable these cookies free of charge from the disabling possibilities that are offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

 

9.1. "COOKIES"

A "cookie" is a small information file sent to the User's browser and stored within the User's terminal (e.g., computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, as well as the date and time of access. Cookies do not risk in any way damaging the User's terminal.

Insulated-Kingdom.co.uk may process the User's information concerning their visit to the Site, such as the pages viewed, searches performed. This information allows Insulated-Kingdom.co.uk to improve the content of the Site, the User's navigation.

Cookies facilitating the navigation and/or the provision of the services offered by the Site, the User can configure their browser to allow them to decide whether or not they wish to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure their browser software so that the acceptance or rejection of Cookies is offered to them punctually, before a Cookie is likely to be recorded in their terminal. Insulated-Kingdom.co.uk informs the User that, in this case, it is possible that the functionalities of their browser software are not all available.

If the User refuses the storage of Cookies in their terminal or browser, or if the User deletes those stored there, the User is informed that their browsing and experience on the Site may be limited. This could also be the case when Insulated-Kingdom.co.uk or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.

If applicable, Insulated-Kingdom.co.uk declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by Insulated-Kingdom.co.uk, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for Insulated-Kingdom.co.uk to record or consult the Cookies necessary for their functioning due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can modify their wishes regarding Cookies.

At any time, the User can express and modify their wishes regarding Cookies. Insulated-Kingdom.co.uk may also call upon the services of external providers to help them collect and process the information described in this section.

Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, LinkedIn, and Google Plus appearing on the Insulated-Kingdom.co.uk Site or in its mobile application and if the User has accepted the deposit of cookies by continuing their navigation on the Insulated-Kingdom.co.uk website or mobile application, Twitter, Facebook, LinkedIn, and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only deposited on your terminals if you consent to them, by continuing your navigation on the Insulated-Kingdom.co.uk website or mobile application. At any time, the User can nevertheless return to their consent to Insulated-Kingdom.co.uk depositing this type of cookie.

9.2. INTERNET TAGS

Insulated-Kingdom.co.uk may occasionally employ Internet tags (also known as "tags", or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner likely to be located (and therefore to store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.

This technology allows Insulated-Kingdom.co.uk to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the use of this Site by the User.

The external service provider may possibly collect information about visitors to the Site and other websites using these tags, compile reports on the activity of the Site for the attention of Insulated-Kingdom.co.uk, and provide other services relating to the use of it and the Internet.

 

10. Applicable law and jurisdiction

Any dispute in connection with the use of the site Insulated-Kingdom.co.uk is subject to UK law. Except in cases where the law does not allow it, exclusive jurisdiction is attributed to the competent courts of London.