Terms of Sales

1. Preamble

These General Terms and Conditions of Sale (GTCS) apply to all sales of products and services made through the website of Insulated Kingdom (hereinafter referred to as "the Seller"). They are systematically accessible to the buyer at the time of placing an order.

2. Conclusion of the online contract

2.1. Order process: The customer selects the products or services they wish to purchase and confirms their order, thereby accepting these GTCS.

2.2. Order confirmation: Upon receipt of the order confirmation, the Seller agrees to send the customer an acknowledgment detailing the order and confirming its processing.

3. Prices

The prices of products and services are indicated in pounds sterling, all taxes included. The Seller reserves the right to modify its prices at any time but agrees to apply the rates in effect as indicated at the time of the order.

4. Payment

Payment is due immediately upon ordering. The customer can make the payment by credit card, bank transfer, or any other method offered on the site.

5. Delivery

5.1. Methods: Delivery is made to the delivery address specified when placing the order.

5.2. Delivery times: Delivery times are provided as an indication only; if these exceed thirty days from the order, the sales contract may be canceled and the buyer refunded.

6. Products and warranties

6.1. Compliance: The products comply with current regulations regarding the safety and health of individuals.

6.2. Legal warranty: The Seller is liable for defects in conformity of the goods sold under the applicable legal provisions.

7. Right of withdrawal

In accordance with current legislation, the consumer has a right of withdrawal of 30 days from the receipt of the products or the subscription of the service.

8. Liability

The Seller, in the online sales process, is only bound by an obligation of means; its liability cannot be engaged for a damage resulting from the use of the Internet network.

9. Intellectual property

All elements of the Seller's site are and remain the intellectual and exclusive property of the Seller.

10. Personal data

The Seller reserves the right to collect personal information relating to buyers. They are necessary for the management of the order, as well as for the improvement of services and information sent to customers.

11. Dispute resolution

These GTCS are subject to UK law. In the event of a dispute, jurisdiction is assigned to the competent courts, notwithstanding multiple defendants or third-party claims.